What our Customers say...


Thank you to Lance, Cathy, and Danny for being professional and kind. They answered all my questions and tried hard to get a spot out of my carpet. I expected it to not come out fully, but they certainly tried.

SERVPRO sent Julian to our apartments to address the past flooding problem, to make sure we have no mold/spores in the air. He was very understanding in everything we said to him about the flood and our concerns. It was an over all great experience.

5 stars!

Delays occurred due to unforeseen circumstances beyond their control but everything looks great!  

Steven and Devin are wonderful!

Steven did an amazing job and was really fast. Didn’t expect my carpets to look as good as they turned out. Will be using again for the future. 

The Minot team is always responsive and helpful. I had a reoccurring sewage issue that was out of town and they came out quickly, and always do great work.

This is such a great company, very professional and knowledgeable in what they do.  Would definitely recommend with any cleaning or disaster needs

via Yelp!

I have a rather large home..4 bedrooms and a huge family room in the basement. SERVPRO showed up smiling and oh so very nice!! I had already moved the majority of furniture off the carpet but even the things I didn't move they moved for me. I had a pet that was marking in several areas and told them where the problem areas were. They spent extra time on those and even went back to a couple areas at the end to make sure they were clean. My carpets are far from new however they look and smell great! I would recommend them 100%. So nice to have professionals come into your home be friendly, on time, do a great job and take pride in a job well done. Will use them again!

via Facebook

After arriving to work and realizing a pipe had burst at our office over the long Easter weekend, we were staggered.  SERVPRO arrived quickly and immediately took over the long, tedious chore of damage control and rapidly began assessing remediation to decrease the safety hazards and structural concerns that can come with extensive water damage.  Sheldon and Mike worked tirelessly, and we cannot thank them enough for all of their hard work to abate any "potential" future health & safety issues.  We are in the reconstruction process now and everything is scheduled to be restored to its original state within the next 2-weeks.  Our company is so grateful to everyone we worked with at SERVPRO and would highly recommend them to anyone in need of water damage cleanup!

via Yelp!

My co-worker walked into our office after a long weekend and noticed something was off. To her horror, she discovered a major water break that had been leaking for quite some time. The first business she called was SERVPRO. They showed up immediately. (Our office is 25 min out of town). Everyone's stress level was sky high. When SERVPRO showed up, we felt immediate relief. They went right to work cleaning up the mess from a broken pipe. The SERVPRO employees were very nice and communicated with us about their progress. Another plus, the Supervisor lowered the tension level by dealing with our insurance company. To our knowledge, he communicated with our insurance agent everyday to give him an update on the damage and clean-up. They did an excellent job and I would (and will) recommend them to anyone who needs help with a disaster in their home and place of work.

via Facebook

When you go through a fire in your home it is catastrophic. SERVPRO of Minot made the experience so much easier! They were professional and fast and had us back in our home very quickly! Our home is beautiful again! I recommend SERVPRO Minot. via Facebook

Thank you all for your help in getting my house back to being livable. It was a stressful time and it was nice to know that I could trust SERVPRO to get the job done the right way.

Good workers, pleasant, and prompt

- via Customer Evaluation Survey

"You guys have been great! Thank You!"

- via customer satisfaction survey

Haven’t used SERVPRO myself but have heard rave reviews about their service and friendly staff.

- via Facebook

Great company and great customer service!

- via Facebook

Fast quoting and great service!

- via Facebook

Came out within hours of incident to quote! Awesome!

- via Facebook

I've heard great things about your company. if I need any cleaning done I will Definitely call.

- via Facebook

Very Dependable and Excellent Service

- via Facebook

Awesome Company!

- via Facebook

When you experience water in your home there isn't many feelings that are worse. Knowing that we could call SERVPRO and they would be there right away and assure us that they would take care of everything made life so much easier.

Thank you for your support and partnership, SERVPRO Minot! - via Facebook

"Great, Friendly, Professional Staff!"

Quality work. Super quick response. Great communication. You will not be disappointed!!!

-via Facebook

The SERVPRO® Franchise’s office staff was courteous, polite and helpful throughout the duration of the job!

- via customer satisfaction survey

"They took steps to make the space clean, safe, and livable, they were extremely respectful and kind."

These guys are amazing! Came out quickly, answered all of my questions, and were thorough. They made a bad situation in my elderly grandmother's home so much better. If I ever need help again I will not hesitate to call SERVPRO.

Gave a 100% satisfaction score on Customer Satisfaction Survey

- via customer satisfaction survey

We unexpectedly had to use the services of SERVPRO- they made the entire process so much easier. Our techs Nick and Alex- can not say enough how wonderful they were.Polite, professional and respectful. You can tell they aim to please and do their best work. Thankful for their service and how quickly they were able to work done as a team! Thanks Nick and Alex and SERVPRO!

Great guys! Made it very easy for me to start remodeling. Quick and painless
Thanks guys

Great professional work done Dylan and Zach. They were prompt and kept me informed on progress. I felt comfortable with them working in my home.

SERVPRO has been great. They were prompt to return calls and quick to get the job started. An ice dam caused a leak in my house and they have been great at repairing the damage. Zach and Alex were polite and worked fast. They did a great job even with my curious pets getting in the way. I would definitely recommend this company to others and I will use them in the future if needed

Thank you SERVPRO of Minot for so generously coming to the aid of LaCrosse,Wi. Our home suffered water damage in the basement after a flood hit LaCrosse. There were so many people in need of help and for 7 days we couldn't find anyone to come to our aid. SERVPRO was suggested and they immediately came to our home and did a wonderful job helping us. The we're informative, always had time to explain what they were doing and why. They were very respectful of our home. Thank you, Chris, Nick and Dean, job well done. I'd highly recommend SERVPRO.

Tyler and Taran with SERVPRO just finished cleaning all of my carpets and they look amazing!! Thank you so much!!!

EXCELLENT JOB, I never thought they would get the stains from the carpet in my rental. I HIGHLY RECOMMEND THEM, FIVE STAR RATING ! The staff has been PROMPT, COURTEOUS and PROFESSIONAL on every occasion. Also, their staff is professionally dressed in SERVPRO uniform which identifies them immediately. Give them a call, they will even come late or on weekends when you need them!

  • Thank you to DEAN and the team from North Dakota who came all the way to La Crosse, Wisconsin to help people in homes like mine which had been flooded.
    Such nice people doing a wonderful job makes these disasters much easier to live with.
    (And here's also a shout out to Nick, Chris!)
    Thanks, again.

We needed an office building cleaned after it had been vacant for many months. I called 4 different companies in Minot and SERVPRO of Minot was the only one to return my call. Gabe was up to inspect the next day and work was scheduled for 3 days later. The crew of Tyler, Brandon, and Antonio showed up on time, were very professional, and did a great job.

Thank you Nick Leier of SERVPRO of Minot. Heavy rains and a sump pump malfunction left my finished basement soaked. Everyone local was booked but SERVPRO set up a storm team and brought in a hardworking young man from Minot to help us in Wisconsin. He worked hard and late into the evening to get my home back on the path to dry. A lot ahead to get it all back together but couldn't have asked for a better start to recovery. Thank you Nick.

It has now been proven that Tupperware is not oven safe! Thanks to SERVPRO the awful smell of melted plastic is gone along with the smoke and fire damage throughout my Mother in laws kitchen. The owner of SERVPRO, Chad Leier and Gabe met with my husband to access the damage within 2 hours on a Friday evening @ 8pm. By Monday morning their crew was there at 8:30 ready to start the work on the smoke and fire cleanup, a day before the insurance adjuster could be there. Within 6 days you would not have known it happened . Just Amazing Prompt and courteous staff - thank you so much. Appliances had to be ordered after they were picked out and installed by SERVPRO. We want to thank SERVPRO for the outstanding service provided to my mother in law who is 84 years old and happy to be back in her home! We highly recommend the local Minot SERVPRO when a crisis strikes your home or business. It's "Like it never even happened." but everything's better when their done.

I just have to comment here, about SERVPRO of Minot's outstanding service. My mother's home recently had some water damage from a burst pipe in the upstairs bathroom. It flooded that room, then leaked downstairs to that bathroom and adjoining bedroom. SERVPRO was here in less than 2 hours when called. They spent the next 7 days tearing out damaged walls, floors. vanities, etc., and drying things out. Chris (the manager) and his staff worked hard, efficiently, and carefully. They were prompt, courteous, professional, and kind. They communicated with us, every step of the way, while they worked. I just can't say enough good things about them! This is a FIRST RATE company and I wouldn't hesitate to call them again, if needed, or to recommend them to anybody who may need their services. Thank you, SERVPRO of Minot! You are a class act all the way!!! ??

To whom it may concern,

                I am the maintenance man for McKenzie county and am responsible for repairs to our Hillside Court apartment complex.  Hillside court is a facility for the disabled and seniors 62 and over with a meals on wheels program on site.  I want to inform you that your employees have performed in a very professional and courteous manner.  This goes to show what quality of demeanor and character your company seeks to employ.

Yesterday 10/4/16 around 4:30 we had a large sewage backup at our McKenzie County Courthouse building while a commissioners meeting and public hearing were taking place.  At this time your company had a single staff member in town working at Hillside Court.  I am unable to express how impressed I am with your employee’s emergency response and begin extracting sewage in less than 10 minutes of asking for help!  If this is not a SERVPRO record than it is in the running for second place.  

If I knew the address in which to have mailed this letter to I would have used pen, paper, envelop, and stamp to express my thanks.  Too often in the service industry  do we only here the bad things rare is it when you hear about a job well done.  Your staff on site is putting long hours doing knuckle busting demo work.  It is my wishes that you will be able to express thanks and gratitude to your staff on behave of the tax payers of McKenzie County for going above and beyond our expectations.

Thank you for your time on this matter.

Jon Manning

McKenzie County Maintenance

Amazing! Gabe was at hour house within an hour of being called on a Saturday evening after we discovered the outside water spigot turned on in our vacant house, which filled an egress window and entered the house resulting in water in the 2 bedrooms, the bathroom, laundry and storage room and 1/2 of the family room. We were closing on the sale of that house in 6 days and thanks to Gabe, he made sure it was totally cleaned up, dried out, damaged drywall/insulation replaced, repaired and repainted and new carpet installed...all in 5 days! He made it look like nothing ever happened! He dealt with our insurance adjuster and made sure to answer any and all questions/concerns I had!